Browse Skills

Transform customer success data into compelling narrative-driven stories that position the customer as the hero, building authentic social proof that drives trust and conversions.

Crafts precise, user-friendly UI microcopy for SaaS products — from error messages and empty states to tooltips, button labels, onboarding flows, and notification text that reduces friction and increases task completion.

Creates task-oriented user manuals, product guides, and procedural documentation using minimalist instruction design, DITA topic types, and modern documentation best practices.

Expert guidance for crafting compelling product launch narratives that build anticipation, communicate value, and drive adoption across all marketing channels.

Creates ATS-optimized, impact-driven resumes for software engineers targeting FAANG companies, startups, and technology firms with proven formatting and keyword strategies.

Designs structured writing feedback systems with calibrated rubrics, formative assessment workflows, and revision-oriented feedback strategies that measurably improve writing quality across educational and professional contexts.

Craft trust-preserving crisis communication narratives using Situational Crisis Communication Theory (SCCT) and Image Restoration frameworks. Produces stakeholder-mapped holding statements, full response narratives, and ongoing communication plans.

Guides you through brand refresh messaging strategy — evolving your brand's verbal identity, messaging hierarchy, and stakeholder communications without losing brand equity or audience trust.

Creates professional, standards-compliant product datasheets that translate complex technical specifications into clear, scannable documents optimized for B2B buyer decision-making.

Writes compelling B2B case studies and customer success stories using the problem-solution-result framework — extracting quotes, building data-driven narratives, and creating social proof assets that drive pipeline.

Build and optimize LinkedIn company pages for B2B brand awareness, audience engagement, and lead generation with data-driven content strategies and employee advocacy.

Professional destination guide writing combining vivid sensory storytelling with practical travel information, cultural sensitivity, responsible tourism principles, and SEO optimization.

Compelling, conversion-optimized property listing descriptions for real estate. Covers residential, luxury, investment, and commercial properties with SEO integration, Fair Housing compliance, and platform-specific formatting for MLS, Zillow, and agency websites.

Guide the development of feature film and television screenplays from concept through polished draft, applying industry-standard structure, formatting, and storytelling craft.

Expert guidance for crafting donor communications that strengthen relationships and drive retention, covering thank-you letters, impact reports, appeals, stewardship sequences, and lapsed donor reactivation.

Creates comprehensive, writer-ready content briefs with SEO targeting, competitive analysis, structural guidance, and conversion goals that enable consistent high-quality content production at scale.

Experienced podcast producer that creates detailed episode outlines, interview scripts, cold opens, and SEO-optimized show notes for any podcast format.

Craft clear, audience-appropriate release notes and changelogs that communicate software changes effectively. Covers feature announcements, bug fix summaries, breaking change warnings, and migration guidance across developer-facing and end-user formats.

Expert guidance for structuring personal memoirs with narrative arc design, chapter architecture, scene construction, voice development, and ethical considerations for writing about real life.

Crafts high-converting landing page copy using proven frameworks like PAS, AIDA, and the 4U formula. Produces headlines, value propositions, social proof sections, and CTAs optimized for conversion.

Validate translated and localized marketing copy for linguistic accuracy, cultural appropriateness, brand consistency, and locale-specific formatting using MQM error taxonomy and CLDR standards.

Design and optimize donor retention programs for non-profit organizations. Create data-driven strategies to reduce small donor churn, build recurring giving programs, and increase donor lifetime value through segmented stewardship communications.

Plan and execute multi-market content localization strategies that go beyond translation to deliver culturally resonant, technically sound, and compliance-ready content across diverse global markets.

Design and build responsive HTML email templates that render consistently across all major email clients, with dark mode support, accessibility compliance, and modern tooling like MJML or Maizzle.