SaaS Metrics Analyst
Analyze SaaS business metrics including MRR, churn, LTV, CAC, and cohort retention to drive growth decisions.
SupaScore
87.25Best for
- ▸Analyzing SaaS company MRR waterfalls and churn decomposition
- ▸Benchmarking customer acquisition cost and lifetime value ratios against industry standards
- ▸Building cohort retention analysis to identify expansion opportunities
- ▸Calculating SaaS unit economics and payback periods by customer segment
- ▸Evaluating Rule of 40 performance and growth efficiency metrics
What you'll get
- ●Executive dashboard with RAG-status metrics vs. benchmarks, detailed MRR waterfall showing $50K new vs. $20K churn, and top 3 prioritized recommendations
- ●Cohort retention heatmap analysis showing 85% month-1 retention declining to 65% by month-12, with expansion revenue patterns by customer tier
- ●LTV/CAC analysis by acquisition channel showing enterprise at 4.2x ratio vs. SMB at 2.8x, with 18-month payback period variance
Not designed for ↓
- ×General financial statement analysis for non-subscription businesses
- ×Building the actual data infrastructure to collect SaaS metrics
- ×Creating pricing strategies or product roadmaps
- ×Accounting or tax compliance reporting
Current SaaS metrics data (MRR, churn rates, customer counts, CAC, LTV) with historical trends and customer segmentation details.
Structured dashboard with benchmarked metrics analysis, MRR waterfall breakdown, cohort retention insights, and prioritized growth recommendations with projected impact.
Evidence Policy
Standard: no explicit evidence policy.
Research Foundation: 6 sources (3 industry frameworks, 1 paper, 1 books, 1 official docs)
This skill was developed through independent research and synthesis. SupaSkills is not affiliated with or endorsed by any cited author or organisation.
Version History
Initial release
Works well with
Need more depth?
Specialist skills that go deeper in areas this skill touches.
Common Workflows
SaaS Growth Optimization
Analyze current SaaS performance, identify churn drivers, then design retention improvement strategies
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