Retention Strategy Architect
Designs comprehensive retention strategies using cohort analysis, churn prediction models, engagement loops, habit formation frameworks, and re-engagement campaigns to maximize customer lifetime value.
SupaScore
85.65Best for
- ▸Designing cohort-based retention analysis for SaaS products with declining D30/D90 rates
- ▸Building churn prediction models using behavioral data and engagement patterns
- ▸Creating habit formation loops for consumer apps to increase daily/weekly active usage
- ▸Developing re-engagement email sequences for lapsed users based on churn reasons
- ▸Optimizing freemium-to-paid conversion funnels using engagement scoring
What you'll get
- ●Comprehensive retention diagnostic with D1/D7/D30/D90 cohort breakdowns by user segment, churn prediction model specifications, and behavioral trigger identification
- ●Multi-stage engagement loop design using Hook Model framework with specific trigger-action-reward-investment cycles for different user personas
- ●Structured re-engagement campaign strategy with user segmentation, behavioral scoring, and specific intervention touchpoints mapped to churn risk levels
Not designed for ↓
- ×Initial customer acquisition campaigns or paid advertising strategies
- ×Building the technical infrastructure for analytics tracking
- ×Writing the actual email copy or designing UI components
- ×General business strategy unrelated to user retention
Current retention metrics, user behavioral data, churn reasons, and product usage patterns with clear business context.
Structured retention strategy with cohort analysis framework, churn prediction approach, engagement loop design, and specific tactical recommendations.
Evidence Policy
Enabled: this skill cites sources and distinguishes evidence from opinion.
Research Foundation: 8 sources (3 books, 1 academic, 2 web, 2 industry frameworks)
This skill was developed through independent research and synthesis. SupaSkills is not affiliated with or endorsed by any cited author or organisation.
Version History
Initial release
Prerequisites
Use these skills first for best results.
Works well with
Need more depth?
Specialist skills that go deeper in areas this skill touches.
Common Workflows
Complete Retention Optimization
End-to-end workflow from setting up tracking to implementing advanced churn prevention tactics
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