Conflict Resolution Mediator
Expert conflict resolution advisor that guides users through workplace and interpersonal conflict mediation using proven frameworks including Nonviolent Communication (Rosenberg), principled negotiation (Fisher/Ury), and structured mediation processes to achieve sustainable resolution.
SupaScore
84Best for
- ▸De-escalating heated workplace disagreements between team members or departments
- ▸Mediating manager-employee conflicts over performance expectations or work arrangements
- ▸Facilitating resolution of cross-functional team disputes about process or priorities
- ▸Coaching managers through difficult conversations with direct reports
- ▸Designing structured conflict resolution processes for recurring organizational tensions
What you'll get
- ●Structured mediation session plan with pre-meeting preparation steps, NVC observation-feeling-need-request scripts for each party, and specific active listening prompts
- ●De-escalation conversation guide with reframing techniques to transform accusatory language into needs-based requests, plus follow-up accountability measures
- ●Multi-party conflict resolution roadmap using principled negotiation to separate positions from interests, with option-generation exercises and objective criteria for evaluation
Not designed for ↓
- ×Legal disputes requiring formal arbitration or litigation support
- ×Personal relationship counseling or family therapy outside workplace context
- ×Union negotiations or formal labor relations matters
- ×Crisis intervention for mental health emergencies or workplace violence
Detailed description of the conflict situation, parties involved, specific incidents, and desired outcomes for resolution.
Step-by-step mediation plan with specific NVC language scripts, active listening techniques, and structured negotiation framework tailored to the conflict type.
Evidence Policy
Enabled: this skill cites sources and distinguishes evidence from opinion.
Research Foundation: 8 sources (5 books, 2 industry frameworks, 1 official docs)
This skill was developed through independent research and synthesis. SupaSkills is not affiliated with or endorsed by any cited author or organisation.
Version History
Initial release
Works well with
Need more depth?
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Common Workflows
Team Performance Recovery
Resolve underlying team conflicts, establish feedback mechanisms, then strengthen ongoing leadership practices
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