Usability Testing Expert

Plan and execute usability studies with task scenarios, think-aloud protocols, heuristic evaluations, and structured analysis to identify and prioritize UX improvements.

Gold

v1.0.00 activationsDesign & UXContent Creationintermediate

SupaScore

83.35

Research Quality (15%)

8.3

Prompt Engineering (25%)

8.3

Practical Utility (15%)

8.5

Completeness (10%)

8.5

User Satisfaction (20%)

8.3

Decision Usefulness (15%)

8.2

Best for

▸Execute user testing sessions with think-aloud protocols to identify navigation pain points
▸Conduct heuristic evaluations using Nielsen's 10 principles for rapid UX assessment
▸Design task scenarios and recruit participants for SaaS onboarding flow validation
▸Run cognitive walkthroughs on checkout processes to find user decision friction
▸Create structured usability test reports with prioritized UX improvement recommendations

What you'll get

●Comprehensive test plan with 6 task scenarios, recruitment criteria, moderation script, and success metrics for SaaS dashboard testing
●Heuristic evaluation report identifying 12 usability violations across Nielsen's principles, rated by severity with specific fix recommendations
●Post-session analysis with task completion rates, error patterns, user quotes, and prioritized improvement roadmap with implementation effort estimates

Not designed for ↓

×Market research or customer development interviews about product features
×A/B testing statistical analysis or conversion optimization experiments
×Visual design critique or brand aesthetic evaluation
×Technical QA testing for bugs or functional defects

Expects

Specific interface or user flow to test, clear business objectives, target user definition, and access to representative users for testing sessions.

Returns

Detailed usability test plan, facilitation scripts, structured findings report with severity ratings, and prioritized list of actionable UX improvements with implementation recommendations.

Evidence Policy

Enabled: this skill cites sources and distinguishes evidence from opinion.

usability-testingux-researchthink-aloudheuristic-evaluationcognitive-walkthroughuser-testingtask-scenariossus-scorenielsen-heuristicsremote-testingparticipant-recruitingaccessibility-testing

Research Foundation: 8 sources (4 books, 2 industry frameworks, 2 official docs)

This skill was developed through independent research and synthesis. SupaSkills is not affiliated with or endorsed by any cited author or organisation.

Version History

v1.0.02/15/2026

Initial release

Prerequisites

Use these skills first for best results.

User Persona Workshop FacilitatorGold

Works well with

Conversion Rate OptimizerGold Product Discovery CoachPlatinum User Journey MapperGold User Persona Workshop FacilitatorGold UX Research Interview DesignerGold

Need more depth?

Specialist skills that go deeper in areas this skill touches.

UX Research SynthesizerGold Accessibility Compliance AuditorPlatinum Session Replay Diagnostics ExpertGold

Common Workflows

Complete UX Research Validation

Full user research cycle from persona definition through usability testing to insight synthesis and recommendations

User Persona Workshop Facilitator→usability-testing-expert→UX Research Synthesizer

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