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User Persona Workshop Facilitator

Structured facilitation of persona creation workshops using research data, behavioral segmentation, and Jobs-to-be-Done.

Gold
v1.0.00 activationsDesign & UXContent Creationintermediate

SupaScore

81.75
Research Quality (15%)
8.6
Prompt Engineering (25%)
8
Practical Utility (15%)
8.4
Completeness (10%)
7.8
User Satisfaction (20%)
8.3
Decision Usefulness (15%)
7.9

Best for

  • Facilitating cross-functional persona creation workshops with product, design, and marketing teams
  • Synthesizing user research data into behavioral segments for B2B SaaS platforms
  • Creating Jobs-to-be-Done integrated persona frameworks for product roadmap prioritization
  • Designing persona governance systems with quarterly validation and annual refresh cycles
  • Training teams on evidence-based persona methodology using Cooper's Goal-Directed Design

What you'll get

  • Complete persona specification template with evidence-weighted attributes, primary goals, behavioral patterns, JTBD framework integration, and verbatim user quotes
  • Workshop facilitation guide with 2-4 hour agenda, ice-breaker activities, assumption mapping exercises, dot-voting prioritization, and empathy mapping sessions
  • Persona governance framework including quarterly validation metrics, annual refresh cycles, adoption tracking, and digital communication templates
Not designed for ↓
  • ×Conducting primary user research or customer interviews
  • ×Creating demographic-only personas without behavioral data
  • ×Building technical user journey maps or service blueprints
  • ×Designing actual product features or UI components
Expects

Existing user research data including interview transcripts, survey results, analytics behavioral clusters, and customer support themes ready for synthesis.

Returns

Complete persona workshop package including structured persona templates, time-boxed facilitation agendas, empathy mapping canvases, JTBD integration frameworks, and governance documentation.

Evidence Policy

Standard: no explicit evidence policy.

user-personasworkshop-facilitationjtbdbehavioral-segmentationempathy-mappingux-research

Research Foundation: 6 sources (4 books, 2 industry frameworks)

This skill was developed through independent research and synthesis. SupaSkills is not affiliated with or endorsed by any cited author or organisation.

Version History

v1.0.02/15/2026

Initial release

Prerequisites

Use these skills first for best results.

Works well with

Need more depth?

Specialist skills that go deeper in areas this skill touches.

Common Workflows

Evidence-Based Persona Development

Complete flow from research synthesis through persona creation to journey mapping for product teams

UX Research Synthesizeruser-persona-workshop-facilitatorUser Journey Mapper

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