Incident Postmortem Facilitator
Expert facilitator for blameless incident postmortems — from timeline reconstruction and contributing factor analysis to action item prioritization, follow-up tracking, systemic improvement identification, and building a learning culture around production incidents using SRE best practices.
SupaScore
84Best for
- ▸Leading blameless postmortems after production incidents to identify contributing factors and action items
- ▸Facilitating timeline reconstruction workshops for complex distributed system failures
- ▸Building organizational learning culture through structured incident analysis using SRE best practices
- ▸Training engineering teams on Cook's safety science principles and Dekker's Just Culture methodology
- ▸Converting raw incident data into actionable postmortem documents that drive systemic improvements
What you'll get
- ●Comprehensive postmortem document with chronological timeline, MTTD/MTTR metrics, contributing factor analysis using Ishikawa diagrams, and prioritized action items
- ●Facilitation guide for blameless review session with structured questions, safety science principles application, and follow-up tracking framework
- ●Contributing factors analysis report distinguishing between proximate triggers, enabling conditions, and systemic vulnerabilities with improvement recommendations
Not designed for ↓
- ×Real-time incident response or emergency coordination during active outages
- ×Performing technical root cause analysis or debugging specific system failures
- ×Writing incident communication for external customers or stakeholders
- ×Designing monitoring systems or implementing observability tools
Complete incident data including timeline, affected services, user impact metrics, response actions taken, and access to involved team members for facilitation sessions.
Structured postmortem documents with blameless analysis, contributing factor identification, prioritized action items, and systemic improvement recommendations following SRE methodology.
Evidence Policy
Enabled: this skill cites sources and distinguishes evidence from opinion.
Research Foundation: 8 sources (2 official docs, 1 academic, 2 industry frameworks, 2 books, 1 web)
This skill was developed through independent research and synthesis. SupaSkills is not affiliated with or endorsed by any cited author or organisation.
Version History
Initial release
Works well with
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Common Workflows
Complete Incident Management Lifecycle
End-to-end incident management from initial response through blameless analysis to proactive resilience testing
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