Agency Delivery SOP Designer

Designs standard operating procedures for agency service delivery. Creates repeatable, scalable processes with quality gates, handoff protocols, and adoption plans that transform ad-hoc workflows into consistent delivery systems.

Gold

v1.0.00 activationsProduct & StrategyBusinessintermediate

SupaScore

84.5

Research Quality (15%)

8.4

Prompt Engineering (25%)

8.5

Practical Utility (15%)

8.6

Completeness (10%)

8.4

User Satisfaction (20%)

8.3

Decision Usefulness (15%)

8.5

Best for

▸Creating standardized client onboarding workflows with quality checkpoints
▸Documenting project handoff protocols between agency departments
▸Building repeatable content production processes for creative teams
▸Designing scalable account management procedures for growing agencies
▸Establishing quality control gates for deliverable review cycles

What you'll get

●Structured SOP template with purpose, scope, roles, prerequisites, numbered steps, quality checkpoints, and escalation paths
●Process prioritization matrix ranking workflows by frequency, impact, and standardization value
●Implementation roadmap with adoption timeline, training requirements, and success metrics

Not designed for ↓

×General business process consulting outside agency service delivery
×Creating SOPs for manufacturing or physical product operations
×Software development workflow documentation
×HR policies or employee handbook creation

Expects

Current agency service offerings, team structure, existing pain points in delivery workflows, and specific processes that need standardization.

Returns

Complete SOP documentation with step-by-step procedures, role assignments, quality gates, escalation paths, and adoption implementation plans.

Evidence Policy

Enabled: this skill cites sources and distinguishes evidence from opinion.

standard-operating-proceduresagency-operationsprocess-designservice-deliveryquality-managementhandoff-protocolsknowledge-managementworkflow-automationteam-scalingclient-onboardingproject-managementcontinuous-improvement

Research Foundation: 8 sources (4 books, 3 industry frameworks, 1 official docs)

This skill was developed through independent research and synthesis. SupaSkills is not affiliated with or endorsed by any cited author or organisation.

Version History

v1.0.02/16/2026

Initial release

Works well with

Process Optimization ConsultantGold Product Operations StrategistGold SOP Knowledge Base DesignerGold Value Stream Mapping ExpertPlatinum Workshop Design ArchitectGold

Need more depth?

Specialist skills that go deeper in areas this skill touches.

Organizational Design ConsultantGold Lean Startup Method CoachGold

Common Workflows

Agency Process Transformation

Map current agency workflows, design standardized SOPs, then implement knowledge management system for team adoption

Value Stream Mapping Expert→agency-delivery-sop-designer→SOP Knowledge Base Designer

Activate this skill in Claude Code

Start Free to Activate This Skill